Privacy Policy

At Rick Owens Shop, we respect your privacy and are committed to protecting the personal information you provide when using our website.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide shipping and delivery updates
  • Process payments
  • Respond to customer service requests
  • Manage your account
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Send important information about your orders or account

We may also send promotional communications where permitted by applicable law. You can unsubscribe from marketing emails at any time.

Cookies

Rick Owens Shop may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, and improve your experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

Payment Information

Payments may be processed through third-party payment providers. We do not store complete payment card details on our website when payment processing is handled by a third-party provider.

Payment information is handled according to the applicable privacy and security policies of the payment provider.

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our website and fulfill orders, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting providers
  • Customer support services
  • Fraud prevention and security services

We do not sell your personal information to third parties.

Data Security

We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain data processing.

To make a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing the privacy policies of those websites before providing them with personal information.

Children’s Privacy

Our website is not intended for children under the age required by applicable privacy laws. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Rick Owens Shop Customer Support
Email: support@rickowenshop.com