Shipping Policy

Welcome to Rick Owens Shop. We aim to make every order simple and reliable, from processing to delivery.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

During busy periods, holidays, or promotional events, processing may take slightly longer. Orders are shipped once processing is complete.

Estimated delivery times are:

Delivery times are estimates and may vary depending on the destination, carrier, customs processing, and other circumstances outside our control.

Shipping costs are calculated at checkout based on the delivery destination and available shipping method.

Any applicable shipping charges will be shown before you complete your order.

Once your order has been shipped, you will receive a tracking number by email when available.

Tracking information may take 24–48 hours to become active after the package is handed to the carrier.

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

Any customs charges, import duties, or local taxes are the responsibility of the customer.

Please make sure your shipping address is correct before placing your order.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

If your package appears to be delayed or has not arrived within the estimated delivery period, please contact us so we can assist with the shipment.

Delivery delays caused by carriers, customs, weather, or other circumstances outside our control may require additional time.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and the damaged items.

We will review the issue and help determine the appropriate solution.

If you need to change or cancel an order, contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes or cancel it.

If you have any questions about shipping, tracking, or your order, please contact:

Rick Owens Shop Customer Support
Email: support@rickowenshop.com

We are happy to assist with your order and shipping questions.